Code of Conduct

Our Active Living & Culture department operates environments that prioritize the health, safety and well-being of people attending its facilities and programs. Everyone at City-operated facilities has the right to be treated with courtesy and respect, and behave in a manner that is respectful and courteous and doesn’t disrupt the spirit of all participants, volunteers and staff or the operation of the facilities in any way. In general, behaviours must not discriminate, abuse, demoralize or otherwise negatively affect others or their enjoyment of the facility.

Engaging in behaviour contrary to the following expectations, particularly after being warned, may lead to an official banning from City-owned facilities as per the General Banning Policy.

Expected behaviours include but are not limited to:

• Treat others with dignity and respect
• Be polite and courteous using appropriate language
• Follow direction and/or instruction of staff and volunteers
• Use the equipment and facility in a safe and appropriate manner
• Shirts and shoes required unless participating in an activity that requires otherwise
• Following all facility rules, regulations, signage and procedures

Non-acceptable behaviours include but are not limited to:

• Rude behaviour
• Inappropriate language
• Bullying and/or teasing
• Inappropriate use of the facility
• Intoxication
• Smoking
• Conducting business without permission/permits
• Intentionally setting alarms including using wrong exits
• Entering unauthorized areas, including jumping the gate or accessing facilities without payment
• Disrupting others’ enjoyment of the facility

The following activities are prohibited. Anyone engaging in them will be banned from our recreation & cultural facilities:

• Sexual and verbal harassment
• Solicitation
• Possession, consumption or distribution of alcoholic beverages unless authorized by a licensed event on site
• Possession or use of illegal substances
• Possession or use of weapons
• Sexual activity
• Public nudity
• Theft
• Vandalism
• Physical violence or threat of physical violence
• Threatening behaviour
• Display of Swastikas or other pro-Nazi symbols
• Hate propaganda/discrimination
• Any behaviour that endangers the safety or inclusion of any individual or group
• Criminal/illegal activities
• Premeditated intent to cause disruption

We, as the City, are responsible for the safe and proper operation of our facilities. Instructions and directions are to be followed at all times and individuals or groups that are non-compliant will be subject to facility banning and/or removal by the RCMP.